Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Emails won't send on Thunderbird.

  • 2 svar
  • 4 har detta problem
  • 24 visningar
  • Senaste svar av owzatagain

Ken and Dixie
Ken and Dixie
more options

Emails won't send on Thunderbird. I get this message: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtpauth.earthlink.net timed out. Try again." My outgoing server is: Description: EarthLink Server Name: smtpauth.earthlink.net Port: 587 User Name: kenndixi@earthlink.net Authentication method: Normal password Connection Security: STARTTLS

Emails won't send on Thunderbird. I get this message: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtpauth.earthlink.net timed out. Try again." My outgoing server is: Description: EarthLink Server Name: smtpauth.earthlink.net Port: 587 User Name: kenndixi@earthlink.net Authentication method: Normal password Connection Security: STARTTLS

Alla svar (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Timeouts are often cause by incompatible antivirus. Try sending with AV removed (if it's not Windows/MS Security) or with Windows running in safe mode.

owzatagain
owzatagain
more options

I'm having the same problem. I can receive emails with no problem. Gmail account works fine. Windows 10 Turning of antivirus does not help. It started with the latest Thunderbird update (115.6.1, 64bit)

SMTP server settings: server name: smtpauth.earthlink.net Port: 587 Connection security: STARTTLS Authentication method: normal passwords user name: [edited] @earthlink.net

Ändrad av James