Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox for Android constantly hanging

brymda
brymda
more options

Firefox for Android is constantly hanging on my Xiaomi MI9 (Android 11). Let's say I open the Firefox, browsing some time, then open another tab and it's hanging. I had to force stop it and restart. This is happening every day multiple times per day. I also noticed that "Share" menu doesn't load anything, neither my devices nor applications, if the Firefox is about to start hanging. If I open any link in a new tab after I see that I cannot share the current page - it will be hanging. It also often starts hanging when I click the URL bar, when I try to copy the URL of the current page. I cannot willingly reproduce the issue. Sometimes it just works great no matter how much I was browsing and how many apps I switched. Sometimes it starts hanging very close after loading the browser. The very usual pattern is the following: I open the browser, start searching something, like "flight tickets", go to some site, and then open any link from this site in a new tab. And it starts hanging. This happens let's say 5-10 times per day. Sometimes it happens every time repeatedly, one after another. But sometimes not. I'm using latest version of Firefox from Play store.

Firefox for Android is constantly hanging on my Xiaomi MI9 (Android 11). Let's say I open the Firefox, browsing some time, then open another tab and it's hanging. I had to force stop it and restart. This is happening every day multiple times per day. I also noticed that "Share" menu doesn't load anything, neither my devices nor applications, if the Firefox is about to start hanging. If I open any link in a new tab after I see that I cannot share the current page - it will be hanging. It also often starts hanging when I click the URL bar, when I try to copy the URL of the current page. I cannot willingly reproduce the issue. Sometimes it just works great no matter how much I was browsing and how many apps I switched. Sometimes it starts hanging very close after loading the browser. The very usual pattern is the following: I open the browser, start searching something, like "flight tickets", go to some site, and then open any link from this site in a new tab. And it starts hanging. This happens let's say 5-10 times per day. Sometimes it happens every time repeatedly, one after another. But sometimes not. I'm using latest version of Firefox from Play store.

Alla svar (1)

Sierra Garcia
Sierra Garcia
more options

To resolve the hanging issue with Firefox on your Xiaomi MI9, start by updating both the app and your Android system. Clear the app's cache and data, but be aware that this will remove your personal settings. If problems persist, check for any recently installed apps that could be causing conflicts and consider removing them. Try restarting your device as well. If you use add-ons, disable them to see if they're the source of the problem. Reinstalling Firefox might also help. Ensure your device has enough free memory and CPU resources to run the app smoothly. If the issue continues, experiment with Firefox Beta or Nightly versions, which may contain fixes not yet in the main release. As a last resort, you could switch to an alternative browser or provide feedback to Mozilla so they can investigate further.