Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

How do I stop threads from automatically displaying as extended

  • 1 svar
  • 1 har detta problem
  • 100 visningar
  • Senaste svar av leegunn1471

more options

Hi all - appreciate the help 1. I want all my emails to be in threads - its very handy. I do not wish to turn off threading 2. when i click on inbox - email A, it constantly displays all the threads as open (by default) - super annoying 3. when i click on inbox email B all threads are displayed as closed - which is what I want 4. I want email A to operate the same as email B

Please note this has just started happening within the last two to three weeks. I have attached images of email A with its display settings and email B with display settings - if anyone can solve this you are a super supporter.

Issue 2 - it would be super helpful if the latest email received in a thread can be displayed first

Hi all - appreciate the help 1.''' I want all my emails to be in threads - its very handy. I do not wish to turn off threading ''' 2. when i click on inbox - email A, it constantly displays all the threads as open (by default) - super annoying 3. when i click on inbox email B all threads are displayed as closed - which is what I want 4. I want email A to operate the same as email B Please note this has just started happening within the last two to three weeks. I have attached images of email A with its display settings and email B with display settings - if anyone can solve this you are a super supporter. '''Issue 2 - i'''t would be super helpful if the latest email received in a thread can be displayed first
Bifogade skärmdumpar

Vald lösning

I have solved my own problem - there is a setting in View - threads - collapse all threads - i just clicked that and it worked - everything is now collapsed. thanks to anyone who took time to read my question.

Läs svaret i sitt sammanhang 👍 0

Alla svar (1)

more options

Vald lösning

I have solved my own problem - there is a setting in View - threads - collapse all threads - i just clicked that and it worked - everything is now collapsed. thanks to anyone who took time to read my question.