Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Downloading

  • 2 svar
  • 0 har detta problem
  • 1 visning
  • Senaste svar av cor-el

Mecha Pope
Mecha Pope
more options

Whenever i download something, instead of it being a file icon and allowing me to open it and unzip it, it is the firefox logo and i cant do anything with it

Whenever i download something, instead of it being a file icon and allowing me to open it and unzip it, it is the firefox logo and i cant do anything with it

Alla svar (2)

zeroknight
zeroknight
more options

Can you provide an example public download link?

Does it still happen in Troubleshoot Mode?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you check the content of this file in a file viewer utility in case you get an HTML error file and not the actual file?

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

Boot the computer into Windows Safe Mode with network support to see if that has effect.