Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Emails

  • 1 svar
  • 0 har detta problem
  • 8 visningar
  • Senaste svar av david

runningwild900
runningwild900
more options

I have 3 email accounts on Thunderbird, on my main email account I cannot send emails, I receive just fine. I get the following message when sending. I've checked my settings and don't see anything wrong; I've done no new updates that I know of, had account for years. Thanks

Sending of the message failed. An error occurred while sending mail. The mail server responded: <runningwild900@roadrunner.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again

I have 3 email accounts on Thunderbird, on my main email account I cannot send emails, I receive just fine. I get the following message when sending. I've checked my settings and don't see anything wrong; I've done no new updates that I know of, had account for years. Thanks Sending of the message failed. An error occurred while sending mail. The mail server responded: <runningwild900@roadrunner.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again

Alla svar (1)

david
david
  • Top 10 Contributor
more options

The problem is that you are using the SMTP server for one account on another account. A careful review of each should fix that. A simple approach that work is ths: - click 'account settings' and scroll down LEFT side to 'outgoing servers (SMTP) - edit each SMTP server's Description field with the associated email address - this is just for easy identification - then, click 'account settings' and click account pane for each account to confirm that the SMTP setting on bottom line shows the email address of the account (this is the Description field you previously updated)