Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Step 3 of setting up authentication on my account isn't working.

  • 1 svar
  • 0 har detta problem
  • 21 visningar
  • Senaste svar av broke

more options

When I input my backup code, mozilla shows the error "There was a problem confirming your backup authentication code". I tried inputting just one of the codes and all the codes. I'm not sure what to do.

When I input my backup code, mozilla shows the error "There was a problem confirming your backup authentication code". I tried inputting just one of the codes and all the codes. I'm not sure what to do.

Alla svar (1)

more options

Problem solved. Seems like it was just a issue on mozilla's side, trying it today was fine.