Thunderbird 128 very slow to resume after sleep/hiberante on a surface running Windows 11
I am running Thunderbird 128 (any version) on a Surface Pro 9 running Windows 11. After sleep/hibernate or going into energy-saving mode, TB hangs for a period of minutes. Eventually it comes back, but it can take 5-10 minutes.
I do not have this problem with TB 115 on the same machine, or TB 128 on other machines (e.g. running Windows 10 or Ubuntu). TB 115 on the same machine can take a few seconds to come back (longer than on my other machines), but that s OK.
I have the same expereince whether or not I am troubleshoot mode. I have created a new profile with no add-ons (and less acounts) and I have the same problem. I was wondering if it is something to do with the fact that I have 8000 folders, and somehow TB is hanging while it checks all the folders. That account is a fastmail IMAP connection, but I have experienced similar on a backup Microsoft Exchange account (again an IMAP connection) with similar number of folders.
Any help would be appreciated.
Alla svar (2)
8,000 folders in one imap account? What are the message counts for Trash, Spam and Inbox? What do you see in Tools > Activity Manager and Error Console (ctrl+shift+J) during startup?
Thank you for your interest.
Trash, Spam and Inbox have 114, 2 and 4667 messages respectively; please note that TB 115 works fine with those number of messages, so I do not think that is the problem. Also, in case it is of relevance, I ony show subcribed folders.
Re startup, it depends on what is meant. If I close TB 128 before sleep/hibernate then startup TB after sleep/hibernate then all is fine. The issue is resume after sleep/hibernate. Often in that case it is quicker to close the "not responding" instance of TB and start again.
The console export is below and attached as an image. I woke the computer from hibernate at 09:31 (so there is a message there) and then at about 10:25 (no message).
Rather weirdly, my battery was running low, so I plugged in my charger and TB 128 promptly hung, but came back after a couple of minutes. My guess is that there is some strange interaction between my Surface's power options and TB 128 on Windows 11.
18:11:14.715 1739902274715 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird-128\distribution\extensions for addons 18:11:15.911 1739902275911 addons.xpi WARN Addon with ID thunderbird-compact-light@mozilla.org already installed, older version will be disabled 18:11:15.911 1739902275911 addons.xpi WARN Addon with ID thunderbird-compact-dark@mozilla.org already installed, older version will be disabled 18:17:38.374 NotFoundError: No such JSProcessActor 'BrowserToolboxDevToolsProcess' 09:31:52.071 1739957512069 Toolkit.Telemetry ERROR TelemetrySend::_doPing - error making request to https://incoming-telemetry.thunderbird.net/submit/telemetry/bcfb25ea-2313-4fdd-973d-0b34f859a890/main/Thunderbird/128.7.0/esr/20250204193300?v=4: eUnreachable Log.sys.mjs:722 09:42:16.557 Use of nsIFile in content process is deprecated. 3 NetUtil.sys.mjs:249:50 09:42:16.576 Unknown descriptor 'font-named-instance' in @font-face rule. Skipped to next declaration. start-style.css:260:23 09:42:16.576 Unknown descriptor 'font-named-instance' in @font-face rule. Skipped to next declaration. start-style.css:268:23 09:42:26.552 Unknown property '-moz-border-radius'. Declaration dropped. codemirror.css:244:22 09:43:22.447 Error in parsing value for 'width'. Declaration dropped. messenger.xhtml:1:1 09:45:11.792 Error creating vCard properties ParserError: invalid line (no token ";" or ":") "null"
ParserError resource:///modules/calendar/Ical.sys.mjs:1942 _handleContentLine resource:///modules/calendar/Ical.sys.mjs:2053 parse resource:///modules/calendar/Ical.sys.mjs:1882 _eachLine resource:///modules/calendar/Ical.sys.mjs:2392 parse resource:///modules/calendar/Ical.sys.mjs:1881 fromVCard resource:///modules/VCardUtils.sys.mjs:670 AddrBookCard resource:///modules/AddrBookCard.sys.mjs:38 get vCardProperties resource:///modules/AddrBookCard.sys.mjs:199 vCardToAbCard resource:///modules/VCardUtils.sys.mjs:165 convertToHTML resource:///modules/VCardUtils.sys.mjs:271
AddrBookCard.sys.mjs:64:15 09:45:12.045 Error creating vCard properties ParserError: invalid line (no token ";" or ":") "null"
ParserError resource:///modules/calendar/Ical.sys.mjs:1942 _handleContentLine resource:///modules/calendar/Ical.sys.mjs:2053 parse resource:///modules/calendar/Ical.sys.mjs:1882 _eachLine resource:///modules/calendar/Ical.sys.mjs:2392 parse resource:///modules/calendar/Ical.sys.mjs:1881 fromVCard resource:///modules/VCardUtils.sys.mjs:670 AddrBookCard resource:///modules/AddrBookCard.sys.mjs:38 get vCardProperties resource:///modules/AddrBookCard.sys.mjs:199 vCardToAbCard resource:///modules/VCardUtils.sys.mjs:165 convertToHTML resource:///modules/VCardUtils.sys.mjs:271
AddrBookCard.sys.mjs:64:15
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