Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again - what to I do?? I have shut off and restarted and keep getting this message

  • 1 svar
  • 43 har detta problem
  • 1 visning
  • Senaste svar av Shawn

AnonymousUser
AnonymousUser
more options

I keep getting this error message - "The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again" what do I do?? I have shut down my computer and am still having this problem. HELP.....

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Zune 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152)

I keep getting this error message - "The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again" what do I do?? I have shut down my computer and am still having this problem. HELP..... == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Zune 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152)

Alla svar (1)

Shawn
Shawn
  • Moderator
more options

Firefox is trying to update but it can't because Firefox is running

Open the task manager with Ctrl + Alt + delete. Click on the Processes tab and find firefox.exe. Click End process