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task bar (file, edit etc) is not visible

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I am inquiring from work computer re: my 100 yr old friend at home. We were unable to view a task bar for him to print from the internet.

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6.5; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

I am inquiring from work computer re: my 100 yr old friend at home. We were unable to view a task bar for him to print from the internet. == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6.5; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

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See menu bar is missing for details of how to restore the menus.