Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

My laptop died. I have a new one now. I had to download firefox. There are no bookmarks. Have I lost my bookmarks forever?

more options

While my husband was in the hospital, my laptop died. A friend was able to retrieve the information on it. However, the new laptop that I have did not have firefox. I had to download it and run it. My bookmarks from my old laptop are not in this version. Does that mean I will not have the bookmarks?

While my husband was in the hospital, my laptop died. A friend was able to retrieve the information on it. However, the new laptop that I have did not have firefox. I had to download it and run it. My bookmarks from my old laptop are not in this version. Does that mean I will not have the bookmarks?

Alla svar (1)

more options

Was your friend able to recover the correct information?
What types of data or files names did that friend save for you?

http://support.mozilla.com/en-US/kb/Backing+up+your+information

https://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile