Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox does not recognize my master password when trying to log on to yahoo.

  • 1 svar
  • 10 har detta problem
  • 18 visningar
  • Senaste svar av cor-el

scentualelement
scentualelement
more options

Every time I try to log into Yahoo, a window drops down stating "Password required. Please enter Master Password for the security device" It does not recognize my password when I enter it in the drop down. So I went to the preferences and tried to turn off the "Use a Master Password" in the security tab, but it will not recognize my master password. I have also uninstalled firefox and tried to re-install it. I have done a diagnostic on my computer and nothing appears wrong. Just still having the problem.

Every time I try to log into Yahoo, a window drops down stating "Password required. Please enter Master Password for the security device" It does not recognize my password when I enter it in the drop down. So I went to the preferences and tried to turn off the "Use a Master Password" in the security tab, but it will not recognize my master password. I have also uninstalled firefox and tried to re-install it. I have done a diagnostic on my computer and nothing appears wrong. Just still having the problem.

Alla svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See "Resetting the master password": http://kb.mozillazine.org/Master_password

If using the chrome url (chrome://pippki/content/resetpassword.xul) doesn't work then delete key3.db and signons.sqlite and any exiting signons#.txt files from older Firefox versions in the Profile_Folder.