Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Menus present a transparent drop down when click AND Firefox will not minimise or close via the red X in top right

  • 2 svar
  • 6 har detta problem
  • 1 visning
  • Senaste svar av IAmBroom

more options

When I click "file" "Edit" "View" "History" or any other top left menu item I am presented with the shadow of the drop down menu and nothing else.

Also none of the program command buttons in the top right work (minimise, restore down, close) but they do work with other software (google Chrome for example)

The drop down below "This Happened" is also not responding.

When I click "file" "Edit" "View" "History" or any other top left menu item I am presented with the shadow of the drop down menu and nothing else. Also none of the program command buttons in the top right work (minimise, restore down, close) but they do work with other software (google Chrome for example) The drop down below "This Happened" is also not responding.

Alla svar (2)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

more options

From this thread, I found a solution for me. Go to Options > Advanced > General and uncheck the "Use hardware acceleration when available" option.