We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

When I try to update my Firefox, it doesn't connect to the update server. How do I fix this?

  • 2 svar
  • 37 har detta problem
  • 8 visningar
  • Senaste svar av jndrayton

more options

I use a Mac OS X Version 10.6.6. When I try to update my Firefox 3.6.13 using Downloading Update, the window says, "Connecting to the update server," but it never does connect. How do I make the connection? (The Safari Pop-Up Blocker is off.)

I use a Mac OS X Version 10.6.6. When I try to update my Firefox 3.6.13 using Downloading Update, the window says, "Connecting to the update server," but it never does connect. How do I make the connection? (The Safari Pop-Up Blocker is off.)

Alla svar (2)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re-)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

Thanks, cor-el. I tried following your directions but at the last stage was told I don't have permission to download "some items." Frustrating! jndrayton

Ändrad av jndrayton