Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

I can't see (play) a video feed from a streaming web site.

  • 2 svar
  • 17 har detta problem
  • 11 visningar
  • Senaste svar av dlehwg

more options

Windows 7 64-bit Ultimate, FF 3.6.16, Shockwave 10.2.153.1

I'm trying to view a live feed from http://www.ustream.tv/decoraheagles but I can't see any image in the screen area - it's all black.

Windows 7 64-bit Ultimate, FF 3.6.16, Shockwave 10.2.153.1 I'm trying to view a live feed from http://www.ustream.tv/decoraheagles but I can't see any image in the screen area - it's all black.

Alla svar (2)

more options

That is a Flash player.

Do you have problems with Flash on other sites?


Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

more options

Yes, I meant Flash player.

No, I do not have any trouble watching Youtube videos.

I tried the suggestions and even cleared all cookies and disabled all unnecessary plug-ins and extensions, but I'm still having the same problem. Should I uninstall and reinstall Firefox?

Ändrad av dlehwg