We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

I have 4.0.1 installed and a message box uninstal set keeps poping up

more options

After loading firefox a box will pop up Message uninstal set. I can sometimes hit the ok tab and it will erase, sometimes I have to hit the X box first then ok to erase. It will then not come back for a while

After loading firefox a box will pop up Message uninstal set. I can sometimes hit the ok tab and it will erase, sometimes I have to hit the X box first then ok to erase. It will then not come back for a while

Alla svar (2)

more options

Probably caused by a slightly incompatible extension.

Are you using the Default Theme? If not, switch to the Default Theme.
If it isn't a problem with a 3rd party Theme, try the Firefox SafeMode.
A troubleshooting mode, which disables most other Add-ons.

  1. You can open the Firefox 4.0 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  2. Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

more options

Since I was upgrading from 4.0.0.I deleted it and downloaded and installed 4.0.1