Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

My ctrl button doesn't work with many other keys

  • 2 svar
  • 5 har detta problem
  • 1 visning
  • Senaste svar av jbautista83

jbautista83
jbautista83
more options

Hello: I am unable to use the ctrl+t (open new tab), ctrl+c or ctrl+v (copy/paste) among other ctrl commands while using firefox. I know that the ctrl key itself is not broken as I am able to use the ctrl+backspace and ctrl+forward (return to last page viewed) functions.

Many of the help sites I've seen focus on uninstalling the ask.com toolbar. I uninstalled ask.com toolbar once, and the ctrl key started working again. The problem came back within a week, however, and ask.com is not a factor anymore as it has already been uninstalled. What else can I do to fix this problem? Any advice would be appreciated.

J

Hello: I am unable to use the ctrl+t (open new tab), ctrl+c or ctrl+v (copy/paste) among other ctrl commands while using firefox. I know that the ctrl key itself is not broken as I am able to use the ctrl+backspace and ctrl+forward (return to last page viewed) functions. Many of the help sites I've seen focus on uninstalling the ask.com toolbar. I uninstalled ask.com toolbar once, and the ctrl key started working again. The problem came back within a week, however, and ask.com is not a factor anymore as it has already been uninstalled. What else can I do to fix this problem? Any advice would be appreciated. J

Alla svar (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

jbautista83
jbautista83 Frågans ägare
more options

Hi - I tried restarting in safe mode and that didn't fix the problem.