Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Can you please fix compatability issue with Kaspersky anti-virus?

  • 1 svar
  • 19 har detta problem
  • 1 visning
  • Senaste svar av TonyE

sonnyday
sonnyday
more options

I am nervous about installing the latest version of Firefox as it warned of a compatibility issue with my anti-virus, Kaspersky. What has happened in the past, is my computer freezes and refuses to shut down. I've been vigilant with the work-around(s) to avoid this from happening again, so am wondering if there is anything that can be done to make this Firefox version compatible with Kaspersky?

I am nervous about installing the latest version of Firefox as it warned of a compatibility issue with my anti-virus, Kaspersky. What has happened in the past, is my computer freezes and refuses to shut down. I've been vigilant with the work-around(s) to avoid this from happening again, so am wondering if there is anything that can be done to make this Firefox version compatible with Kaspersky?

Alla svar (1)

TonyE
TonyE
  • Moderator
more options

The core functionality of Kaspersky such as anti-virus still works, it is their add-on for Firefox that no longer works. It is down to Kaspersky to update their add-on to make it work with Firefox 4.

For details of the functionality that no longer works see http://support.kaspersky.com/faq/?qid=208284261