Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

How do I undo upgrade to ver5.0 and go back to 4.x?

  • 1 svar
  • 35 har detta problem
  • 8 visningar
  • Senaste svar av Matt Brubeck

chrisraduazzo
chrisraduazzo
more options

I need to use a web browser compatible with Nielsen 1.0.0 add-on. New version 5.0 is not compatible so I need to revert to program as it was before the upgrade took place.

Could not find instructions in your online Help. Thank you.

I need to use a web browser compatible with Nielsen 1.0.0 add-on. New version 5.0 is not compatible so I need to revert to program as it was before the upgrade took place. Could not find instructions in your online Help. Thank you.

Alla svar (1)

Matt Brubeck
Matt Brubeck
more options

Until all your add-ons are updated for Firefox 5, you can use the Add-on Compatibility Reporter to re-enable your disabled add-ons and report any problems you find with them.

Downgrading to version 4 is not recommended because several security bugs were fixed in version 5. But if you choose to downgrade anyway, you can download the Firefox 4 installer here: http://releases.mozilla.org/pub/mozilla.org/firefox/releases/4.0.1/win32/en-US/