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I can not get on email the program continualy asks for my log in

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  • Senaste svar av Hasan

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when i click on mail a screen opens asking for my pass word if i enter a password it opens a new screen asking for my pass word again. all other items on the home page work fine. if i use internet explorer i can get to my mail ok.

when i click on mail a screen opens asking for my pass word if i enter a password it opens a new screen asking for my pass word again. all other items on the home page work fine. if i use internet explorer i can get to my mail ok.

Vald lösning

Troubleshooting extensions and themes

-> click Firefox button and click Options -> Privacy -> History section -> Firefox will: select "Use Custom Settings for History" -> REMOVE Checkmark from Permanent Private Browsing mode -> place Checkmarks on:

1) Remember my Browsing History 2) Remember Download History 3) Remember Search and Form History 4) Accept Cookies from sites -> click Exceptions... button -> type the addresses of the websites from which you want to Allow Cookies to be stored e.g. login.live.com , hotmail.com , live.com , msn.com , mail.yahoo.com , yahoo.com , etc. -> click Allow for each, One by One 4a) Accept Third-party Cookies -> Keep Until : select They Expire

-> REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES

-> click Firefox button and click Options -> Security -> place Checkmarks on:

1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites

-> Click OK on Options window -> Restart Firefox

Check and tell if its working.

-> When you use Clear Recent History make sure NOT to select Cookies, Forms and Search History, Active Logins, Site Preferences

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Alla svar (1)

more options

Vald lösning

Troubleshooting extensions and themes

-> click Firefox button and click Options -> Privacy -> History section -> Firefox will: select "Use Custom Settings for History" -> REMOVE Checkmark from Permanent Private Browsing mode -> place Checkmarks on:

1) Remember my Browsing History 2) Remember Download History 3) Remember Search and Form History 4) Accept Cookies from sites -> click Exceptions... button -> type the addresses of the websites from which you want to Allow Cookies to be stored e.g. login.live.com , hotmail.com , live.com , msn.com , mail.yahoo.com , yahoo.com , etc. -> click Allow for each, One by One 4a) Accept Third-party Cookies -> Keep Until : select They Expire

-> REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES

-> click Firefox button and click Options -> Security -> place Checkmarks on:

1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites

-> Click OK on Options window -> Restart Firefox

Check and tell if its working.

-> When you use Clear Recent History make sure NOT to select Cookies, Forms and Search History, Active Logins, Site Preferences