Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Why do I see "clk (GIF image, (1x1 pixels)" and web page is blank?

  • 3 svar
  • 9 har detta problem
  • 2 visningar
  • Senaste svar av jimhar

more options

Recently I have tried to open several different web-sites, and nothing happens other than a box appears showing: "clk (GIF image, 1 x 1 pixels)". BT don't have an answer, perhaps you can help. The most recent one to do it was a Premier Inns sale notice page.

Recently I have tried to open several different web-sites, and nothing happens other than a box appears showing: "clk (GIF image, 1 x 1 pixels)". BT don't have an answer, perhaps you can help. The most recent one to do it was a Premier Inns sale notice page.

Vald lösning

Kaspersky: Protection > Firewall > Filtration system: disable the "Banner Ad Blocker"

See:

Läs svaret i sitt sammanhang 👍 2

Alla svar (3)

more options

Vald lösning

Kaspersky: Protection > Firewall > Filtration system: disable the "Banner Ad Blocker"

See:

more options

Thanks cor-el. I have done as you suggested and will see whether there is a recurrence of the problem next time I open a new page. I will let you know the outcome. Thanks again, jimha.

more options

I said that I would let you know whether the problem has gone....yes, no more GIF image appearing. Thanks again, I will mark it "problem solved".