Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

My website provider says firefox is interfering with accessing my e-mail

  • 1 svar
  • 1 har detta problem
  • 12 visningar
  • Senaste svar av cor-el

benchpress
benchpress
more options

When my husband tries to access his e-mail he is unable to - the program stops just before the listing of the mail. We were told by Verizon that this may be a Firefox issue.

When my husband tries to access his e-mail he is unable to - the program stops just before the listing of the mail. We were told by Verizon that this may be a Firefox issue.

Alla svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).