Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I have firefox V 3.6.24 and can not download new version. Get an Adobe error message about corrupt file?

mikeanderson
mikeanderson
more options

Using a Mac desktop OS X 10.6. I've made repeated attempts to update software. The download process for Firefox quits and a dialogue box pops up -- saying the new version did not download. File may be corrupt or unable to be decoded??. Process started by clicking on the New Firefox version is available for Free download on Mozilla home page.

Using a Mac desktop OS X 10.6. I've made repeated attempts to update software. The download process for Firefox quits and a dialogue box pops up -- saying the new version did not download. File may be corrupt or unable to be decoded??. Process started by clicking on the New Firefox version is available for Free download on Mozilla home page.

Vald lösning

OK, my apologies -- Problem solved. User Error. Never Mind.

Läs svaret i sitt sammanhang 👍 0

Alla svar (2)

mikeanderson
mikeanderson Frågans ägare
more options

More information - the popup box says: Adobe Reader could not open 'Firefox 8.0-8.dmg' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

The file was downloaded into my "download" folder? Is that related to the problem?

mikeanderson
mikeanderson Frågans ägare
more options

Vald lösning

OK, my apologies -- Problem solved. User Error. Never Mind.