Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

what happened to Zotero? It disappeared when you upgraded my Firefox (Mac) and I don't want to download a new version because I would lose so much information I had stored in it.

  • 3 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av adam.smith

more options

I have a Mac OS X 10.5.8, and just upgraded firefox to 8.0.1. I have used Zotera for several years and had lots of resource information stored in it. I need it for a current project, but it is no longer showing up in Firefox since the upgrade.

I have a Mac OS X 10.5.8, and just upgraded firefox to 8.0.1. I have used Zotera for several years and had lots of resource information stored in it. I need it for a current project, but it is no longer showing up in Firefox since the upgrade.

Alla svar (3)

more options

better to ask Zotero questions on the Zotero forum: forums.zotero.org Start here: http://www.zotero.org/support/kb/no_status_bar_icon

more options

Thanks for the tip, adam.smith. The Zotero link said to check the add0ns and extensions in Firefox, which says: Zotero is incompatible with Firefox 8.0.1.

That' a surprise, and very disappointing. I'd like to go back to the previous version of Firefox - is that possible?

more options

Zotero isn't actually incompatible with FF 8.0 - currently, Zotero 2.1.10 is compatible with FF up to and including the current 9 beta versions. If you're receiving that error something else isn't working right. For more help on this, please post to the Zotero forum.