Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

the application has failed to start because its side by side configuration is incorrect

more options

I downloaded the new firefox and when I try to open it I get this message the application has failed to start because its side by side configuration is incorrect

I downloaded the new firefox and when I try to open it I get this message the application has failed to start because its side by side configuration is incorrect

Vald lösning

Seems to be caused by a corrupted Visual C++ installation (multiple versions can be installed side-by-side).
You can try to use the sxstrace tool to see if you can find which files are missing or corrupted.

Läs svaret i sitt sammanhang 👍 0

Alla svar (3)

more options

Vald lösning

Seems to be caused by a corrupted Visual C++ installation (multiple versions can be installed side-by-side).
You can try to use the sxstrace tool to see if you can find which files are missing or corrupted.

more options

(This question came up in a KB article discussion.)

I also found a related bug report (which includes an attachment of the error message) in case it helps:

Ändrad av AliceWyman

more options

I have this same problem.After getting a virus,I started in safe mode and downloaded avg after doing a system restore.Everything works great again except firefox,which I love.I have tried downloading the visual c++ (or whatever) ,it did no good.I have windows 7 and my laptop is a sony vaio...if that makes a diffrence...if anyone can walk me through how to fix this step by step ,and in the simplest terms possible(there are quite a few forums on this subject if you google it,however if you do not know computers you don't have a chance of understanding them) I would greatly appreciate it...:)