Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

cannot install new version after downloading - no promp appears

more options

Download of Firefox 9.0.1 seems to be successful but that's all. Your site says to drag icon into applications upon prompt but there is no prompt. I cannot figure out how to install it. Icon for old version is on the dock but not in applications and cannot be dragged there.

Download of Firefox 9.0.1 seems to be successful but that's all. Your site says to drag icon into applications upon prompt but there is no prompt. I cannot figure out how to install it. Icon for old version is on the dock but not in applications and cannot be dragged there.

Alla svar (1)

more options