Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

I'm just trying to update from 3.5.8 to the latest version. Started on the website and it downloaded a desktop image only, no application. Then tried on Firefox to update under "Help". It's been spinning for an hour! Help. I just want the latest version

  • 1 svar
  • 3 har detta problem
  • 4 visningar
  • Senaste svar av cor-el

more options

I'm just trying to update from 3.5.8 to the latest version. Started on the website and it downloaded a desktop image only, no application. Then tried on Firefox to update under "Help". It's been spinning for an hour! Help. I just want the latest version

I'm just trying to update from 3.5.8 to the latest version. Started on the website and it downloaded a desktop image only, no application. Then tried on Firefox to update under "Help". It's been spinning for an hour! Help. I just want the latest version

Alla svar (1)

more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.