Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Why won't Mozilla Firefox install a plug-in?

  • 2 svar
  • 1 har detta problem
  • 49 visningar
  • Senaste svar av Vivek

more options

Hey there.

I have been trying to install a certain plug-in for Firefox, so I can watch a video which is featured on a website. It's called the DivX Web Player plug-in.

Each time I click on the play button, the video screen changes to grey with text that says: A plug-in is needed to display this content. Install plugin...

I have clicked on the installation link and have run through the installation steps several times now. Each time I restart Firefox and return to the website, the same message is displayed. I have also made sure that my Firefox is up-to-date; version 9.0.1. I'm running Firefox on Windows 7.

If anyone has any solutions that I can try, that would be appreciated. Also, I have searched through the help topics, but have found nothing of use.

Hey there. I have been trying to install a certain plug-in for Firefox, so I can watch a video which is featured on a website. It's called the '''DivX Web Player''' plug-in. Each time I click on the play button, the video screen changes to grey with text that says: ''A plug-in is needed to display this content. Install plugin...'' I have clicked on the installation link and have run through the installation steps several times now. Each time I restart Firefox and return to the website, the same message is displayed. I have also made sure that my Firefox is up-to-date; version 9.0.1. I'm running Firefox on Windows 7. If anyone has any solutions that I can try, that would be appreciated. Also, I have searched through the help topics, but have found nothing of use.

Alla svar (2)

more options

Have you tried restarting Windows or restarting your PC?

more options

Also,

After restarting Firefox, please check if the plugin download and installation was successful, by going to Tools (Alt + T) > Add-ons > Plugins (on the left).

Ändrad av Vivek