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Downloaded version 10, when I log on it wants to restart all the time. It has shut down and restarted at least 10 times and the same message still comes up "Your system has to be rebooted." and when you do the same message comes up?

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Cot230tage
Cot230tage
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Cannot logon to Firefox now that version 10 has been installed. I cannot even delete the program from my system. To delete it gives the same message "Your system has to be rebooted" What is going on?

Cannot logon to Firefox now that version 10 has been installed. I cannot even delete the program from my system. To delete it gives the same message "Your system has to be rebooted" What is going on?

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Matt_G
Matt_G
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Hi Cot230tage,

Usually the only reason it will ask you to reboot is if there is a file that must be modified that the updater doesn't currently have access to. You should try running the Firefox program once as Administrator:

  • Right-click the icon and choose Run as Administrator

If that doesn't help then do a clean reinstall.

  1. Download a fresh copy of Firefox from the Mozilla download page and save the file to the desktop.
  2. Uninstall your current version of Firefox and remove the Firefox program folder before running the new installer.
  3. Run installer

Remember that you don't want to remove personal data when uninstalling. That way you'll still have your personal information.

Hopefully this helps!