Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

How did my history and cache clear without being set up to do so?

more options

One morning my internet history and cache magically was cleared, and my options are not set up to do so. Since my history and cache have been fine and unaffected. Could someone please explain any possible reason as to why it would do that.

One morning my internet history and cache magically was cleared, and my options are not set up to do so. Since my history and cache have been fine and unaffected. Could someone please explain any possible reason as to why it would do that.

Vald lösning

It is possible that Firefox didn't close properly at the time that is happened.

Try to use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.
Using this method to close Firefox may work better.

Läs svaret i sitt sammanhang 👍 1

Alla svar (2)

more options

Vald lösning

It is possible that Firefox didn't close properly at the time that is happened.

Try to use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.
Using this method to close Firefox may work better.

more options

Makes the most sense, and have yet to have any more issues, thanks!