Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

When I try to print something, my "documents library opens which creates a printing "error" .

mvshilo
mvshilo
more options

I have downloaded and installed the HP Drivers for my new windows 7 lap top in the windows programs and in the Mozilla program (fire fox). I can print without any problem from any of the windows programs but not from fir fox. As soon as I click on "print" in fire fox, my "Documents Library" page opens and a message comes up saying, "Unknown Printing error occurred while printing" and no printing occurs.

I have downloaded and installed the HP Drivers for my new windows 7 lap top in the windows programs and in the Mozilla program (fire fox). I can print without any problem from any of the windows programs but not from fir fox. As soon as I click on "print" in fire fox, my "Documents Library" page opens and a message comes up saying, "Unknown Printing error occurred while printing" and no printing occurs.

Vald lösning

Is your printer selected in Firefox?
Sounds like you may have a Print to file or other software printer selected in the Printer > Name box.

Läs svaret i sitt sammanhang 👍 1

Alla svar (3)

the-edmeister
the-edmeister
  • Moderator
more options

Vald lösning

Is your printer selected in Firefox?
Sounds like you may have a Print to file or other software printer selected in the Printer > Name box.

mvshilo
mvshilo Frågans ägare
more options

Both conditions existed and when corrected the problem was solved!!! Thank you very much.

the-edmeister
the-edmeister
  • Moderator
more options

You're welcome!