Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Today my 1 Password does not work - menu bar reinstallation was impossible because it is not compatable with Firefox v. 14.0.1 which is on my computer

  • 2 svar
  • 2 har detta problem
  • 3 visningar
  • Senaste svar av bcoty

bcoty
bcoty
more options

Today the 1 Password icon is missing from my menu bar. I went to the 1 Password help and tried to download the Firefox extension that would put the icon back in the menu bar. The extension would not download. The message explained that the extension was not compatible with the version of Firefox (14.0.1) that I have on my computer.

Today the 1 Password icon is missing from my menu bar. I went to the 1 Password help and tried to download the Firefox extension that would put the icon back in the menu bar. The extension would not download. The message explained that the extension was not compatible with the version of Firefox (14.0.1) that I have on my computer.

Vald lösning

Try updating to the latest Firefox 16.0.1 version.

Läs svaret i sitt sammanhang 👍 6

Alla svar (2)

the-edmeister
the-edmeister
  • Moderator
more options

Vald lösning

Try updating to the latest Firefox 16.0.1 version.

bcoty
bcoty Frågans ägare
more options

Thanks for the good advice. That seems to have solved the problem. I am on automatic update with Firefox, but somehow was not updated as usual. I kept hearing about Firefox 16 but my "About Firefox" assured me that I had the latest version and that was 14.0.1.

I am compatible with 1 Password again, thank goodness.

I appreciate the good advice