Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

When I open a new window, why does the information bar and google search disappear?

  • 2 svar
  • 2 har detta problem
  • 19 visningar
  • Senaste svar av cor-el

more options

I have several tabs opened up, but go to file, New Window, and the information bar and google search disappears. There are no back or forward arrows. It is just a blank bar with a bookmarks drop down.

I have several tabs opened up, but go to file, New Window, and the information bar and google search disappears. There are no back or forward arrows. It is just a blank bar with a bookmarks drop down.

Alla svar (2)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Do you mean that you do not see the standard toolbars in a new window?

You can check for problems with the localstore.rdf file.

Try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist)