We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

When I try to log in from desktop I get "Connection Refused" message. How do I fix this?

  • 2 svar
  • 1 har detta problem
  • 22 visningar
  • Senaste svar av dgreen6603

dgreen6603
dgreen6603
more options

I tried to activate Mozilla Firefox today using the normal & routine method, clicking on the Firefox Icon. Each time I tried I got the same message "Connection Refused". I went to the Firefox site and read the message regarding disabling Java, so I opened ADD ONS and Plug Ins and disabled Java. Still no change, so I shut down and restarted my computer. I keep getting the same Connection Refused message.

What needs to be done to restore Firefox?

I tried to activate Mozilla Firefox today using the normal & routine method, clicking on the Firefox Icon. Each time I tried I got the same message "Connection Refused". I went to the Firefox site and read the message regarding disabling Java, so I opened ADD ONS and Plug Ins and disabled Java. Still no change, so I shut down and restarted my computer. I keep getting the same Connection Refused message. What needs to be done to restore Firefox?

Vald lösning

The advice you provided resolved the problem. Thank you jscher200. dgreen6603

Läs svaret i sitt sammanhang 👍 1

Alla svar (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Another user also reported a problem with the AT&T Yahoo home page in the past few minutes. When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?

dgreen6603
dgreen6603 Frågans ägare
more options

Vald lösning

The advice you provided resolved the problem. Thank you jscher200. dgreen6603