Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Website requires Silverlight 4 (4.0.60831.0). How do I get Firefox to allow access to the now outdated but required plugin? Thanks

  • 4 svar
  • 3 har detta problem
  • 1 visning
  • Senaste svar av dbape

more options

I used to have Firefox 18.0.1. Now have Firefox 19.0.2. I use a website where Silverlight 4 is required. Silverlight 5 is incompatible with the website. Firefox 18 allowed use of Silverlight 4. Firefox 19 has disabled the plugin as outdated. How can I force acceptance of Silverlight 4?

I used to have Firefox 18.0.1. Now have Firefox 19.0.2. I use a website where Silverlight 4 is required. Silverlight 5 is incompatible with the website. Firefox 18 allowed use of Silverlight 4. Firefox 19 has disabled the plugin as outdated. How can I force acceptance of Silverlight 4?

Vald lösning

Your plugins list shows a Silverlight 4 version (4.0.60831.0), so I'm not sure why you are asking this.

Do you get an icon that plugins are blocked on the location bar or only on the web page at the position where the plugin should be?

Läs svaret i sitt sammanhang 👍 1

Alla svar (4)

more options

Have you tried uninstalling the current version of Silverlight and installing version 4? What happens when you try to install version 4? What is the error message you are receiving?

more options

Vald lösning

Your plugins list shows a Silverlight 4 version (4.0.60831.0), so I'm not sure why you are asking this.

Do you get an icon that plugins are blocked on the location bar or only on the web page at the position where the plugin should be?

more options

Thanks for the response but cor-el's response has got me in.

more options

I have been activating the Silverlight 4 plugin on each access attempt which resulted in a black screen. Your first link showed me an option I had not noticed before 'Always activate plugins for this site'. Using this has got me into the website. Thanks.