Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

The back and forward arrows are greyed out all the time - How can I fix this?

  • 2 svar
  • 3 har detta problem
  • 10 visningar
  • Senaste svar av 1000-chuff

more options

I am currently using firefox ver 21. However the forward and back buttons are greyed out and will not work. I would be happy to re-install the program but how do I re-install without losing all my bookmarks and settings.

Please advise.

I am currently using firefox ver 21. However the forward and back buttons are greyed out and will not work. I would be happy to re-install the program but how do I re-install without losing all my bookmarks and settings. Please advise.

Vald lösning

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

Läs svaret i sitt sammanhang 👍 2

Alla svar (2)

more options

Vald lösning

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

more options

Thank you Co-rel The problem was an add on - I deleted the add on and the problem was solved. Unfortunately it was the "AVG" installation. Cheers for your help.