realdownloader isn’t work either with both mozilla products!

Still here?

That program/tool is broken and needs to be fixed by Real, so you will have to use other ways (extension) if you want to download in save media files.

Try to install the last beta version of Video Download Helper.

• http://bugzilla.downloadhelper.net:8080/show_bug.cgi?id=536
• Video DownloadHelper (VDH): https://addons.mozilla.org/firefox/addon/video-downloadhelper/

• Youtube Video and Audio Downloader: https://addons.mozilla.org/firefox/addon/youtube-video-and-audio-dow/

RealPlayer has changed the way of how to contact them via e-mail.And has made contact e-mail service only to customers who subscribe to the paid version

So how can contact the Real Player?

same thing with firefox 23.1???