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Firefox Sync doesn't work for me.

  • 1 svar
  • 13 har detta problem
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  • Senaste svar av cor-el

ptevans01
ptevans01
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It says, "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action".

Is there a way for me to find anymore details about this error so i can post it here? Everytime i try to sync, it asks me to setup and account or use existing account. So i always use the existing account and i have to input my username, password, and recovery key every time. How can i make Firefox sync remember my information for my profile?

It says, "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action". Is there a way for me to find anymore details about this error so i can post it here? Everytime i try to sync, it asks me to setup and account or use existing account. So i always use the existing account and i have to input my username, password, and recovery key every time. How can i make Firefox sync remember my information for my profile?

Alla svar (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Try to delete the current sync account and set up a new account in case something is wrong with the account you currently use.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.