Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Is it true that current version of Mozilla Firefox including its updates can currently cause Windows 7 and/or Windows XP to crash?

  • 1 svar
  • 3 har detta problem
  • 1 visning
  • Senaste svar av Andrew

more options

I was advised in the first week of September 2013 by our IT contractor, that the current version of Mozilla FireFox (and its updates) is causing computers with Windows 7 to crash? (NB: specifically, we have Windows 7 Home Premium Service Pack 1, 64bit). Is this still the case, and if not, do we need to upgrade to a newer version of Win7 (if one exists). Also, is there currently a problem with using Mozilla Firefox on a computer with Windows XP Home Edition, version 2002, service pack 3? NB: We have a server and our computers are on a network.

Thanks heaps, as would really like to change back to FireFox when possible.

I was advised in the first week of September 2013 by our IT contractor, that the current version of Mozilla FireFox (and its updates) is causing computers with Windows 7 to crash? (NB: specifically, we have Windows 7 Home Premium Service Pack 1, 64bit). Is this still the case, and if not, do we need to upgrade to a newer version of Win7 (if one exists). Also, is there currently a problem with using Mozilla Firefox on a computer with Windows XP Home Edition, version 2002, service pack 3? NB: We have a server and our computers are on a network. Thanks heaps, as would really like to change back to FireFox when possible.

Alla svar (1)

more options

That shouldn't be the case but most likely what I can think of is the graphics driver conflicting with Firefox. We can troubleshoot this issue if you'd like to.