Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

The controls like "file" "edit" etc... are not clickable and do not work!

  • 1 svar
  • 1 har detta problem
  • 2 visningar
  • Senaste svar av cor-el

kengisch
kengisch
more options

I am unable to physically "push" the File, Edit, View, History, Bookmark, Tool, or Help tabs in the menu bar of my mozilla. All the other solutions say to push "help..." but I CANT PUSH HELP!!! its there, I see it, but when i got to click on it it doesnt open! Same with the other options. In order to close out of firefox I found out if I push ctrl Q it will shut it, but I don't know how to fix this problem. Please help!

I am unable to physically "push" the File, Edit, View, History, Bookmark, Tool, or Help tabs in the menu bar of my mozilla. All the other solutions say to push "help..." but I CANT PUSH HELP!!! its there, I see it, but when i got to click on it it doesnt open! Same with the other options. In order to close out of firefox I found out if I push ctrl Q it will shut it, but I don't know how to fix this problem. Please help!

Alla svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.