Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I can't see all website content on some websites

  • 3 svar
  • 7 har detta problem
  • 4 visningar
  • Senaste svar av Ed

jazzophile
jazzophile
more options

I have Firefox 25. I can't see content on certain websites, such as the Disqus comments on avclub.com and mentalfloss.com and comments on Chicagotribune.com articles. I can see this content in safe mode so I tried clearing the cache and cookies and removing the add-ons adblock plus and do not track, but I'm still not seeing the content.

I have Firefox 25. I can't see content on certain websites, such as the Disqus comments on avclub.com and mentalfloss.com and comments on Chicagotribune.com articles. I can see this content in safe mode so I tried clearing the cache and cookies and removing the add-ons adblock plus and do not track, but I'm still not seeing the content.

Vald lösning

Hello,

If the problem is solved in Safe Mode then I think you are right that one of your add-ons is most likely causing the issue.

In standard Firefox mode (not safe mode) go into your add-ons and disable all of them. Then test. Does the problem appear?

If it does not appear when all add-ons are disabled then start to enable them one by one testing each time. That way you can identify which one is causing the issue.

If the problem appears even when all add-ons are disabled then try disabling hardware acceleration and testing again. Upgrade your graphics drivers to use hardware acceleration and WebGL

See here for more:

Diagnose Firefox issues using Troubleshoot Mode

I hope this helps. Let me know if not.

Läs svaret i sitt sammanhang 👍 0

Alla svar (3)

Ed
Ed
more options

Vald lösning

Hello,

If the problem is solved in Safe Mode then I think you are right that one of your add-ons is most likely causing the issue.

In standard Firefox mode (not safe mode) go into your add-ons and disable all of them. Then test. Does the problem appear?

If it does not appear when all add-ons are disabled then start to enable them one by one testing each time. That way you can identify which one is causing the issue.

If the problem appears even when all add-ons are disabled then try disabling hardware acceleration and testing again. Upgrade your graphics drivers to use hardware acceleration and WebGL

See here for more:

Diagnose Firefox issues using Troubleshoot Mode

I hope this helps. Let me know if not.

jazzophile
jazzophile Frågans ägare
more options

The problem seems to have been the Avast! online security add-on

Ed
Ed
more options

Great. I'm glad you found the culprit. It might be worth reporting this to Avast! and they can check into what is causing the issue.

Thanks for using Firefox.