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no sound in quicktime plugin

lil88
lil88
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Hi, I have no sound while playing videos using the quicktime plugin in firefox. (actually I tried in chrome and IE as well - still no sound). Anyone knows how to solve this??

Thanks!

Hi, I have no sound while playing videos using the quicktime plugin in firefox. (actually I tried in chrome and IE as well - still no sound). Anyone knows how to solve this?? Thanks!

Vald lösning

Thanks. I reinstalled quicktime and there was still no sound, but eventually I solved it by going to quicktime preferences and looking in the file types list for the one I was trying to play via firefox (.mov) - it wasn't checked so I checked it, and the problem was solved.

Läs svaret i sitt sammanhang 👍 0

Alla svar (4)

Wesley Branton
Wesley Branton
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Please ensure that the QuickTime program is up-to-date.
If it is, please remove it from your computer completely and then reinstall it.

Please report back soon.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Is this only happening with the QuickTime plugin or with other plugins as well?

lil88
lil88 Frågans ägare
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Vald lösning

Thanks. I reinstalled quicktime and there was still no sound, but eventually I solved it by going to quicktime preferences and looking in the file types list for the one I was trying to play via firefox (.mov) - it wasn't checked so I checked it, and the problem was solved.

Wesley Branton
Wesley Branton
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I am glad to hear that your problem has been resolved.

If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I hope you continue using our products and thank you for contacting Mozilla Support.