Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox crashes every time it starts up

  • 3 svar
  • 3 har detta problem
  • 4 visningar
  • Senaste svar av Bob45

Bob45
Bob45
more options

Firefox crashes every time I try to open it. I have tried resetting and it also crashes in safe mode. The last crash report is: Crash ID: bp-4a5920f6-779f-431f-9c4b-6edb12100324 My OS is XP Professional and I am running v25 of Firefox.

Firefox crashes every time I try to open it. I have tried resetting and it also crashes in safe mode. The last crash report is: Crash ID: bp-4a5920f6-779f-431f-9c4b-6edb12100324 My OS is XP Professional and I am running v25 of Firefox.

Alla svar (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That crash report doesn't seem to have been send.

See if you can submit this report by clicking on it on the about:crashes page if there aren't any other (more recent) reports with a "bp-" prefix that have been send.

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

See:

Bob45
Bob45 Frågans ägare
more options

Sorry that was not the right crash report. This one seems to have been submitted bp-586fcb93-9133-4fed-bc4e-d12372131123

Bob45
Bob45 Frågans ägare
more options

Sorry that was not the right crash report. This one seems to have been submitted bp-586fcb93-9133-4fed-bc4e-d12372131123