We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

When i try to load any page on Mozilla 28 the page opens but i get additional tab saying The address isn't valid The URL is not valid and cannot be loaded.

  • 1 svar
  • 3 har detta problem
  • 1 visning
  • Senaste svar av cor-el

luppi_romana
luppi_romana
more options

When i try to load any page on Mozilla 28 the page opens but i get additional tab saying The address isn't valid The URL is not valid and cannot be loaded. I tried everything from reseting Firefox ,completely new installation of firefox to about.config and nothing worked it's been two days now since the problem started and i am pretty frustrated and desperate as i try to fix the issue so please help me with some solutions????

Big thanks in advance

When i try to load any page on Mozilla 28 the page opens but i get additional tab saying The address isn't valid The URL is not valid and cannot be loaded. I tried everything from reseting Firefox ,completely new installation of firefox to about.config and nothing worked it's been two days now since the problem started and i am pretty frustrated and desperate as i try to fix the issue so please help me with some solutions???? Big thanks in advance

Alla svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release. You can use this button to go to the Firefox profile folder: