Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

firefox no longer shows my account(s) only prompts me to set up new account? did I lose everything?

  • 1 svar
  • 1 har detta problem
  • 16 visningar
  • Senaste svar av Matt

woodworks2460
woodworks2460
more options

all of a sudden, when i open thunderbird it prompts me to setup a new account and all my account info and emails are all gone. address book is there, but no emails or account info. all links are grey except, write, chat and address book.

my info is still on my laptop and phone but they werent synced and I need to restore all my history and sent and archived emails.

tried system restore twice and no change

all of a sudden, when i open thunderbird it prompts me to setup a new account and all my account info and emails are all gone. address book is there, but no emails or account info. all links are grey except, write, chat and address book. my info is still on my laptop and phone but they werent synced and I need to restore all my history and sent and archived emails. tried system restore twice and no change

Alla svar (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

see here