Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

multiple account problems

more options

Hi there,

I have some problems with my account. While I tried to set up a sync account, I am not able to log in. Resetting the password does not help, the first attempt at reset password fail for not receiving the email. Then requested username, this seems ok. Again tried to reset password, received email, reset password, Still not able to log in. Reset again, no email received. Tried to remove accounts, but this seems impossible without getting into the account. And this account (from which I am making this post has got the same username) does not have a delete option.

Any tips on what to try next? Thanks in advance

Hi there, I have some problems with my account. While I tried to set up a sync account, I am not able to log in. Resetting the password does not help, the first attempt at reset password fail for not receiving the email. Then requested username, this seems ok. Again tried to reset password, received email, reset password, Still not able to log in. Reset again, no email received. Tried to remove accounts, but this seems impossible without getting into the account. And this account (from which I am making this post has got the same username) does not have a delete option. Any tips on what to try next? Thanks in advance

Alla svar (1)

more options

Reset your account

Give some time to receive your email

Delete Account