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Why isn't my Gmail account working properly? Most of my contacts are not there, Why? Gmail works fine on Google Chrome!

  • 2 svar
  • 6 har detta problem
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  • Senaste svar av Lippman

Lippman
Lippman
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Shows up in a different format (view) Most of my contacts are not there. My email groups are not there. My google calendar is not there. My google phone is not there. Cannot access the settings as shown in google help. Everything worked correctly last week. Everything works correctly in google chrome. Everything works correctly on Internet Explorer.

Shows up in a different format (view) Most of my contacts are not there. My email groups are not there. My google calendar is not there. My google phone is not there. Cannot access the settings as shown in google help. Everything worked correctly last week. Everything works correctly in google chrome. Everything works correctly on Internet Explorer.

Vald lösning

hello Lippman, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on firefox version 3.6 (which is very outdated so google will probably offer a reduced set of features). some sort of toolbar or adware has overwritten it.
please refer to this article in order to reset the user-agent settings in firefox: How to reset the default user agent on Firefox

you could also try to reset firefox...

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philipp
philipp
  • Moderator
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Vald lösning

hello Lippman, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on firefox version 3.6 (which is very outdated so google will probably offer a reduced set of features). some sort of toolbar or adware has overwritten it.
please refer to this article in order to reset the user-agent settings in firefox: How to reset the default user agent on Firefox

you could also try to reset firefox...

Lippman
Lippman Frågans ägare
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I reset and it now seems to be working correctly! In about firefox it showed version 27.0.1 so I don't know what happened to get corrupted and not work properly. Thanks for your assistance!