Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Data selected is not displaying but when refresh the browser it displays

more options

The system brings back a record after the record is selected from the database. The data is in memory but is not display. When the browser is refreshed, the data displays.

The system brings back a record after the record is selected from the database. The data is in memory but is not display. When the browser is refreshed, the data displays.

Alla svar (2)

more options

Is this a site available for public viewing? If so, could you provide a link, and list the steps to reproduce the problem?

If it's not public, check Firefox's browser console (formerly known as the error console), which you can call up using Ctrl+Shift+j. Unless there is a problem with a CSS rule, you can "unclick" the CSS button on the bar above the list of issues to reduce the level of clutter.

more options

Sorry but this is an internal system. The problem is baffling because there seems to be no consistency in its patterns. Sometimes when we pull up an account, it would show the info. Other times the same information does not come up. We thought it could be missing records, i.e. orphaned rows, but this isn't the case. It is quite odd and especially hard to bug because we can't consistently replicate it.