Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

why does my mail get returned from some email addresses

  • 3 svar
  • 2 har detta problem
  • 1 visning
  • Senaste svar av Matt

3DEvents
3DEvents
more options

When I send email to one particular email address, even though I have not been blocked, the email gets bounced back to me. Why is that and how can I solve it?

When I send email to one particular email address, even though I have not been blocked, the email gets bounced back to me. Why is that and how can I solve it?

Alla svar (3)

christ1
christ1
  • Top 25 Contributor
more options

What is the exact error you get?

3DEvents
3DEvents Frågans ägare
more options

The mail server returns the mail as not able to be delivered and tells me it is a permanent error. The email address is correct. I have been given another company email address to send to and that has the same end result. I am not blocked by them and all my other emails are being sent to their destinations. What else can I say?

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

You can post the error verbatim. as a delivery failure notification contains reasons and error codes. Is contains more that "not able to be delivered" and "a permanent error"

Also what email provider are you using? My guess is it is a hosted domain. If that is the case, who is your host and what is the domain name?