Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox won't delete history

  • 2 svar
  • 7 har detta problem
  • 4 visningar
  • Senaste svar av Revriles

Revriles
Revriles
more options

Hi

Did this - https://support.mozilla.org/en-US/kb/how-do-i-clear-private-data-firefox-android on my Samsung Galaxy S4 Mini Duos GT-I9192 running Android 4.2.2. but it doesn't work! Installed "CleanQuit" which works but sometimes it doesn't display when you go to the menu. Shouldn't need an add-on anyway. Please help?

Trevor.

Hi Did this - https://support.mozilla.org/en-US/kb/how-do-i-clear-private-data-firefox-android on my Samsung Galaxy S4 Mini Duos GT-I9192 running Android 4.2.2. but it doesn't work! Installed "CleanQuit" which works but sometimes it doesn't display when you go to the menu. Shouldn't need an add-on anyway. Please help? Trevor.

Alla svar (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

So you're saying you go into the Clear Private Data dialog, clear the history, back out to a regular tab, tap the address bar, and your history is still there?

I think the only explanation identified for this so far was that this was a byproduct of one of Android's Developer Options. The workaround was:

Android Settings > Developer options > uncheck "Don't keep activities"

See: https://support.mozilla.org/questions/983277#answer-527023

Revriles
Revriles Frågans ägare
more options

Yeah did that and when I go into Firefox after closing it the history is still there??