Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Thurderbird updated, but now my email will not load from my service providers

  • 3 svar
  • 2 har detta problem
  • 2 visningar
  • Senaste svar av Matt

more options

I have over 71 emails in my service provider account, they will not load to my Thunderbird Mozilla account. Before today's update, it loaded upon entering the account.

I have over 71 emails in my service provider account, they will not load to my Thunderbird Mozilla account. Before today's update, it loaded upon entering the account.

Alla svar (3)

more options

Check your firewall and see if Thunderbird got blocked due to the update. This has happened for other users.

Do you get any error messages?

more options

Mozilla is connecting to Comcast.net ,but does not load the emails. I've check the mail ans server settings in the Mozilla tools section.

more options

Have you disabled email scanning in your anti virus program and as it is comcast and they give you nortons go into nortons and make sure it explicitly allows all Thunderbird access to the internet a setting of Automatic is not adequate.